The New Normal

“The Creative Apocalypse That Wasn’t”

The reason concert tickets are so expensive is because people want to buy them. Furthermore, attendees agitate against paperless ticketing because they want the ability to resell. So promoters have given up trying to control access to the supposed hard core fan. The truth is tickets, although expensive, are in most cases underpriced. Why does everybody want to go?

Because in a world of digitized culture where you spend so much of your time in front of a screen you want something real, and there’s nothing as real as a concert.

Read the above article. Which posits that the ceiling did not fall Chicken Little. Those who said there would be no art in the digital era turned out to be wrong. Not only that, this writer says that musicians are actually doing pretty well, there are more indies receiving more money.

But I doubt you’ll read the article. Because it’s tough to read something that’s antithetical to your world view. The internet killed music, you can’t make money any more, and that’s that. Kind of like those Republicans who cannot admit they’re wrong when confronted with facts. You see it just doesn’t FEEL right!

While you were sleeping, data entered the music business. It may not decide what song’s a hit, but indicators tell labels when to push the button, when they have something hot. Managers, agents and labels track social media and streaming services and when they see something reacting, they push the button. Spotify itself does this. It sees what people are flocking to and then reaches out to help acts have further success. It’s in Spotify’s best interests, the more it helps make hits, the less blowback there is.

But this blowback is incessant.

“In 1999, the national economy supported 1.5 million jobs in that category (Group 27-0000, the Arts, Design, Entertainment, Sports and Media Occupations); by 2014 the number had grown to nearly 1.8 million. This means the creative class modestly outperformed the rest of the economy, making up 1.2. percent of the job market in 2001 compared with 1.3 percent in 2014. Annual income for Group 27-0000 grew by 40 percent, slightly more than the O.E.S. average of 38 percent.”

But Group 27-0000 doesn’t include self-employed musicians.

“From 2002 to 2012, the number of businesses that identify as or employ independent artists, writers and performers (which also includes some athletes) grew by almost 40 percent, while the total revenue generated by this group grew by 60 percent, far exceeding the rate of inflation.”

“…in 1999 there were nearly 53,000 Americans who considered their primary occupation to be that of a musician, a music director or composer; in 2014, more than 60,000 people were employed writing, singing or playing music. That’s a rise of 15 percent, compared with overall job-market growth during the period of about 6 percent. The number of self-employed musicians grew at an even faster rate: There were 45 percent more independent musicians in 2014 than in 2001.”

“According to the O.E.S., songwriters and music directors saw their average income rise by nearly 60 percent since 1999. The census version of the story, which includes self-employed musicians, is less stellar: In 2012, musical groups and artists reported only 25 percent more in revenue than they did in 2002, which is basically treading water when you factor in inflation. And yet collectively, the figures seem to suggest that music, the creative field that has been most threatened by technological change, has become more profitable in the post-Napster era – not for the music industry, of course, but for musicians themselves.”

And there you have it, but a few more salient points to round out the topic:

“Part of the answer is that the decline in recorded-music revenue has been accompanied by an increase in revenues from LIVE music. In 1999, when Britney Spears ruled the airwaves, the music business took in around $10 billion in live-music revenue internationally; in 2014, live music generated almost $30 billion in revenue, according to data assembled from multiple sources by the live-music service Songkick. Starting in the early 1980s, average ticket prices for concerts closely followed the rise in overall consumer prices until the mid-1990s, when ticket prices suddenly took off: From 1997 to 2012, average ticket prices rose 150 percent, while consumer prices grew less than 100 percent. It’s elemental economics: As one good – recorded music – becomes ubiquitous, its price plummets, while another good that is by definition scarce (seeing a musician play a live performance) grows in value.”

“The same technological forces that have driven down the price of recorded music have had a similar effect on the cost of making an album in the first place. We easily forget how expensive it was to produce and distribute albums in the pre-Napster era.”

“The vast machinery of promoters and shippers and manufacturers and A&R executives that sprouted in the middle of the 20th century, fueled by the profits of those high-margin vinyl records and CDs, has largely withered away. What remains is a more direct relationship between the musicians and their fans. That new relationship has its own demands: the constant touring and self-promotion, the Kickstarter campaigns that have raised $153 million dollars to date for music-related projects, the drudgery that inevitably accompanies a life without handlers. But the economic trends suggest that the benefits are outweighing the costs. More people are choosing to make a career as a musician or a songwriter than they did in the glory days of Tower Records.”

Expect a flurry of naysayers to come out of the woodwork shortly. The Trichordist will freak out, all those agitating for a return to yesteryear. But the truth is we’re never going back, even if everything Steven Johnson says in this article is wrong. So why can’t we just accept it and move on, certainly the public has done this.

But the industry can’t. The industry can’t get over the fact that recordings are not where the money is, that it’s only the entry point to the gravy train. To see execs complain is like listening to American textile honchos bitching forty odd years ago when production moved overseas. As for bringing manufacturing back to America, a ridiculous left wing/Democratic saw, that will happen when people agree to pay $2000 for a flat screen and $20 for a pair of underwear. You start with hearts and minds, and the public not only likes cheap prices, it likes having the history of recorded music at its fingertips.

So stop complaining. You can make money in music, many are. Yes, the spoils are going to the 1%, but that’s true in all walks of our economy. Turns out there’s a limited number of top-notch execs and a limited number of top-notch musicians. Do you want to go see Taylor Swift for a hundred bucks or the girl down the street for five dollars? Economically the latter seems like a good deal, but the truth is you want to see a star.

The public is happy. Instead of trying to get people to change their minds and go back to a past that you want, better to give them what they want, even better, give them MORE than what they want, new and different. That’s what turns people on, not when they’re corralled and ripped-off, but when they’re enticed.

This article was in the “New York Times.” A publication that itself is challenged by digital disruption. But the truth is the “Times” is the most powerful publication in the world, and what is said there has impact, it does not matter if you agree or even read, the truth is the “Times” sets the agenda, it’s the starting point of the discussion.

And now that this article’s in print, many people will stop worrying about the downtrodden musician or songwriter. After all, worker bees have had to change jobs numerous times, be fleet on their feet, why should musicians get a pass?

You don’t.

These are the good old days.

This is the new normal.

The 48%

“People are giving up on Apple Music, survey says – 48 percent of Apple Music trialists have stopped using the service, but Apple has denied that claim”

-The Verge

Is Apple Music the new Twitter?

You know they’re in trouble when they respond. Steve Jobs would never do this. Even if their number is accurate, which it certainly ain’t, not in context, it shows they’re anxious and worried about perception.

Let’s go with Apple’s 79%. What qualifies as usage? I ramped up the product the other day, but I haven’t used it for weeks, whereas Spotify’s my main man, so am I one of the faithful?

Of course not.

The bottom line is Apple broke the number one precept of software…USABILITY!

Early adopters complained and as a result many never even tried the app. That’s what bad word of mouth will do for you. It’s the opposite of the iPod phenomenon, wherein people clamored to be a member of the tribe and ultimately switched their whole ecosystem to Apple.

Remember when Twitter was burgeoning? When we all live tweeted awards shows and sporting events? Back before we found out the service was a desert where you only got wet by pissing on yourself? Twitter’s a good place to find raw news, it’s a terrible place to communicate. Apple Music has got all the tunes right there, but trying to find them amidst your MP3s and the playlists ultimately becomes so frustrating that you tune out.

So where does this leave us?

In a world where Taylor Swift loses. That’s right, yesterday’s hero is getting pummeled in the Nordics, where CDs are dead and Spotify rules. Proving if you’re not everywhere, you’re barely anywhere. Just ask Dr. Dre, the Beatles of hip-hop, whose album was decimated by a pretty boy country star known as Luke Bryan. It’s like John Lennon’s new album being killed by Peter Frampton’s. The one AFTER “Comes Alive.”

So we’ve learned everything we know is wrong. Apple is not infallible and exclusives are anathema. We don’t need anyone, everyone can be forgotten.

Not that Apple Music will gain no subscribers. But when the free trial is up, it will be operating with one hand behind its back. Because once you’re gone, it’s so hard to get you back, after someone has kicked the tires and left, they rarely come back. Just ask a car company. When you turn in your car they’ll bend over backward to write off excess miles and damage if you’ll just re-lease, they want you in the family.

Which is why you have to do such a good job of keeping people in the family to begin with, which is why you can’t misstep.

Recently Apple’s been the homeland of missteps. First with the U2 album. Didn’t anybody there foresee trouble? Of course not, because they’re in the bubble. And no one can mesmerize the recording industry like Jimmy Iovine, he’s one of them, so he convinced everyone Apple Music was gonna win. The only problem is he forgot to tell the people who might make it a success, the customers, the listeners. It’s like Jimmy ignored the history of the internet, where the middleman is excised and the relationship between product and end user is king. Jimmy’s locked up hitsdailydouble.com, and if you think anybody takes that site seriously you believe no one pays them for ink. An endless circle jerk. But now it’s Apple Music.

So, Apple entered the sphere and failed to save us. That’s right, all you bitching about Spotify who were waiting for the white knight, he’s not coming. There is no Trojan Horse, while we’re on the equine tip. Because Apple Music is a me-too product that works poorly and was marketed barely at all. Sure, the business press covered it but there’s crickets on the interwebs, where the word is spread. The Tidal stars got everybody talking about their service in a day, but the world’s richest corporation could not achieve this.

Meanwhile, the clueless keep testifying about Apple’s supposed victories. The power of Beats 1, that it’s reinventing radio. Ain’t that a laugh, one professional deejay and a bunch of wannabes, if this is the future I want no part of it.

Deejaying is a professional occupation. As is tech. Sure, marketing is an element, but that’s not what built Google. Marketing was secondary to all the internet phenoms. Was Facebook built on marketing?

But Facebook was the anti-MySpace. It just worked when the service Fox bought did not. What a concept! Furthermore, you had to use your real name and Zuckerberg kept improving the product, adding new features. You were excited to hook up with your old friends, you enjoyed building a monument to yourself. But even the musicians don’t want to play on Connect. How many times can you fail at a social network before you give up? This is two strikes, isn’t that enough in internet time, can you say “PING!”

The artists don’t like the future and the labels hate it too and the only ones who are happy are the consumers, who suddenly have the history of recorded music at their fingertips. For free, on YouTube. If you want to get them to pay you’ve got to provide a BETTER experience than YouTube. But I can Google any song and find it immediately on the video service but I can’t even find my own MP3s on Apple Music, at least not quickly. As for the vaunted curation/playlists, I’ll admit knowing what to listen to is a problem, but it’s SECONDARY to payment. Somehow people figure out how to find YouTube clips and play them a hundred million times, with no help. Playlists are a sideshow, not the main affair.

And so is most music. We’re in the superstar era. You’re famous or you’re not. And if you’re not, no amount of streaming payment rejiggering is gonna make you rich. Rather, the rich will get richer and you will be ignored.

So what I know is streaming has won. Done. Vinyl, CDs and MP3s…HISTORY! It’s just a matter of where you stream and whether people get paid for it. Hell, almost all services pay 70% to rights holders.

Right now people are not running to Apple Music.

But the good thing is people are listening, they want to consume the product, whereas most have dropped out of Twitter and have no desire to return.

If only Apple could have a continuing freemium element, if only it could issue a mea culpa and admit its flaws and relaunch with a better, simpler, easier to use product…

But that’s impossible, they don’t have the right to go freemium. Oh, they could negotiate to do so, but the major labels don’t want it, they want freemium to go away.

So…

Divorce MP3s from streaming music. Those are two different apps. Just like you took podcasts out of iTunes on the handset.

Focus on breaking acts on Apple Music, not on Beats 1. Where people can go online and listen whenever they want.

Forget Connect.

Break artists on the service. Then the industry will be happy.

But the hundred year war with Spotify has just begun.

And if Spotify could just hire a designer, it’d have a great advantage, Apple’s graphics are so much better.

But the truth is most consumers are sitting on the sideline, because of the bad word of mouth, on Spotify by musicians, on Apple Music by users. And this hurts monetization.

Like I’ve said, we need an “I Want My MTV!” campaign for paid, on demand streaming music services. California gets everyone to reduce water consumption and in music we say if we can’t take a shower all day, we’re fine if everybody goes thirsty and dies of dehydration.

Apple Music was not the solution.

Focus on building the sphere.

And then let the best service succeed.

P.S. And, once again, only one service will win in each territory, one will have 60%+ market share, just like Google in search and the rest of the internet behemoths.

P.P.S. Streaming didn’t kill sound quality and streaming didn’t kill the album and streaming didn’t rob your bank. Stop the blame game and figure out how to win in the new era.

P.P.P.S. This is just the beginning. We’re in the hunt for a new Apple. We may be in the wilderness re UI simplicity and easy usability, that may have died with Steve Jobs, but if you believe Apple’s gonna win in the future, you’re gonna take Tim Cook and Jony Ive to a hackathon. GOOD LUCK WITH THAT!

Verizon Wireless

I love this company.

Good is not good enough for me. I don’t want a cheap Windows machine with low resolution and little power. I’m willing to pay a few hundred dollars extra for four-way stretch in my ski jacket and… I’m willing to give Verizon Wireless all my money to know that I’ve got the best connections in the business.

What triggered this?

THEY WERE OVERBILLING ME!

Happens all the time when you go to Europe. You add international calling and they say it’s going to come off automatically, but it doesn’t. So I call the international desk, I don’t hold and they immediately take off the charges, as nice as they can be. T-Mobile offers 2G data for free in Europe, and free voice calling to Mexico and Canada, but…I’M NOT SWITCHING!

I used to be on AT&T, I know what a lousy connection can be.

And the thing about wireless is…it’s like skis, if you bought ’em, you love ’em. Everybody tells you their company is the best, that they’re really no different. But I’ll tell you I called the hospital in Vail to find out if my buddy had been admitted. I’d been texting him all day and hadn’t heard back… BECAUSE HE’S ON AT&T! He never got the messages!

As for Verizon 4G LTE… It covers Vail completely.

But you don’t believe what I say, you say the wireless companies are all the same, I say…

Believe what you want.

Clayton Christensen says good enough is good enough, but not for me!

I was interviewed by the BBC today. They couldn’t get a studio, did I have an iPhone?

OF COURSE!

If the app works on an Android, if you can record on an Android, it makes no difference, because these people in the UK were clueless, iPhone was all they knew.

And I feel sorry for you if you cannot afford the best. Sucks, I know. But if you’ve got some bread, why not go for it? Oftentimes it doesn’t even cost any more!

Assuming you know what to buy. Information is at your fingertips, but you refuse to research. And when it comes to political issues, misinformation reigns supreme. Everybody’s full of crap online, putting forth their own agenda.

And now it sounds like I’ve contradicted myself.

But the truth is if you’re a savvy surfer, you can get to the bottom of the issue easily. Go to Amazon, throw out the bad reviews, they’re always from cranks, who are unsatisfiable, or they had a delivery issue or the product was dead out of the box, and then read the rest. And you do go to Amazon, right? Why pay less when Amazon gives such great service?

We do live in the service economy. And don’t ask me to endorse the employment policies of these enterprises, I don’t work there, but I will tell you…if you provide something great and treat me right I’m gonna give you my business.

Others shop on price only.

But you get what you pay for, never forget that.

And today your mobile phone is your lifeline. And it doesn’t matter how good it is if you’ve got no connection. And without high speed data, you’re not operating.

E-mail me all you want that I’m wrong. E-mail me that Verizon doesn’t work overseas, demonstrating your ignorance. E-mail me that it just doesn’t matter.

But it does.

P.S. All those of you staying with other companies for the unlimited data… IT ISN’T! If you don’t know someone who’s been throttled at AT&T, you know no one who uses their phone. And did you know SoftBank was willing to write off its entire investment in Sprint when the merger with T-Mobile failed? These are the owners you’re paying fealty to. They know it’s just business. Kind of like Donald Trump, when he takes companies bankrupt. Don’t get too attached to brands, because they’re in flux. Once upon a time I’d buy only Sony, that’s been replaced by Samsung. And theoretically Verizon could be superseded by another carrier…BUT IT HASN’T HAPPENED YET!

The Podcast Revolution

Why is it when major media is cropping its stories down to nothing, believing that’s the only way to achieve virality, because America is dumb and has a short attention span, that podcasts are gaining traction and are generating the word of mouth traditional outlets crave?

There’s the splash and then the regeneration. Podcasting was all over the news in 2005 and then it crashed. But suddenly, it’s been reborn. As a long-form medium where those excluded from the traditional airwaves are making not only a home, but inroads.

It’s San Francisco in ’66. Seattle in ’91. It’s passionate people pursuing their dream with money in the background. And if you partake of the art, you know there’s not enough time to listen to all the podcasts you want, you’re addicted and can’t stop talking about them.

There’s the intimacy… In a world where you’re constantly told you’re inadequate and don’t count, you feel close to podcasters, even if you never contact them. It’s akin to FM radio back in the midsixties, it’s a small club and you’re thrilled to stay up all night listening.

There’s the stories… Most podcasts cover stories that appear nowhere else.

There’s the humanity… In this tech-dominated culture we love our smartphones, but we’re looking for something a little more squishy, a little more gray than black and white. Podcasting is primarily about people, their backgrounds and flaws.

You can start with “Radiolab.” Which happens to be going through an identity crisis.

Don’t start with Adam Carolla. Although he got a lot of press, it was for all the wrong reasons. Carolla was a refugee from the system, doing his old act in a new place. The revolution is happening with those doing new acts in a new arena, their shows don’t resemble anything on the traditional airwaves.

“Radiolab” started on NPR. And it’s interesting that so many great podcasts are made by NPR refugees. But what makes “Radiolab” great is it’s the last vestige of curiosity, with no limits. Remember being intrigued by something out of your wheelhouse? I hated science in school, but I love listening to “Radiolab.” Unfortunately, it takes a long while to make a “Radiolab” podcast, so they keep adding shorter material that’s not akin to the regular format which is ultimately disappointing. In podcasting, you must be true to yourself.

The next big star of podcasting is Alec Baldwin. Who interviews those who have something to say as opposed to those who have something to promote. Like David Remnick of the “New Yorker.” Alec asks tough questions, you marvel at his intelligence and you lament the ending of an episode. But don’t go on his show if you’ve got nothing to say. Paul Simon was execrable. We live in an era of honesty and transparency, and if you don’t adhere to these precepts, stay away.

After you check out Alec, check out Bret Easton Ellis. Who’s famous for edgy books but is so erudite and opinionated on his podcast you wish he’d be the one who interviewed the candidates. Then again, he doesn’t really care about politics, Bret Easton Ellis cares about art. He’s passionate about film. And he’s all about splitting hairs and asking the difficult questions. Listening to Bret Easton Ellis’s podcast, you’ll discover what it’s like to go to a liberal arts college.

Then there’s Cheryl Strayed and Steve Almond’s “Dear Sugar.” Amateurs giving advice to the lovelorn. But Strayed evidences incredible insight whilst revealing personal details most are afraid to shine light on, like the fact that her husband had an affair. This week’s show was a killer. A woman wrote in asking if she should wait for her boyfriend to come back, after he experiments with men. Cheryl and Steve called Dan Savage, who has his own podcast. And Dan said… They write to Cheryl because she’s nice and forgiving, but he had to be blunt, the woman’s beloved was never coming back, he lied about his reason for leaving, he just wasn’t that into the writer. Whew! You’re lying in the dark listening to someone giving advice and you’re reviewing every episode of your own life, which is the essence of great art. You think the past is set in stone, but the truth is your conception of it is malleable.

Then there’s “Mystery Show,” Starlee Kine’s hour-long endeavor which is exactly what it says. However the mysteries are minimal, and she doesn’t really solve them, but the journey along the way…the detours are the best part, just like life.

I found out about “Mystery Show” in a magazine or a newspaper… The same way I used to find out about bands, before everything became part of the industrial hype machine. You’re on a treasure hunt. And when you uncover something satisfying you want to tell everybody you know about it.

Of course there’s “Serial.” Which got the press talking. And Marc Maron’s WTF…which is successful because unlike Carolla, he’s doing a show completely different from the one he did on the radio. Check out Maron’s interview of Terry Gross…who reveals she was married before and dropped out of college to travel cross-country.

And now either you know what I’m talking about or have probably stopped reading.

This is how things begin in America. A hard core lives for it, then it slowly becomes winnowed down and commercialized. But right now, the podcasting world is unformed. And just because anybody can play, don’t believe anybody can be successful. You need production, you’ve got to be riveting, we’re building a whole new bevy of stars.

Because people want to go deep. They want to feel connected. They want to be stimulated. They want new and different and they want to talk about it.

Podcasts are the radio shows of yore, before there was TV, but they’re on demand.

And you may not be listening now, but you will be.

P.S. Every iPhone has a podcasting app built in. It’s purple and it’s got a white mic in the middle, with radio waves emanating therefrom. Click on it and then in the lower right-hand corner of the app click on the magnifying glass to search. Search on the above podcasts, when you find one, subscribe. And click on the Feed to download past episodes from the cloud. As long as you keep listening, new episodes will download automatically.

P.P.S. I also recommend “Freakonomics Radio” and the above-referenced “Savage Lovecast.”

P.P.P.S. You think you don’t have time, but you do. That’s the essence of today’s world, we all want something to slow us down and pull us down the rabbit hole.

P.P.P.P.S. Ignore the hype, forget the me-too podcasts, a new art form is being created in front of our very eyes. Right now, monetization is not high, you cannot get rich, which means people are free to experiment, which makes listening more exciting.

P.P.P.P.P.S. Squarespace. Stamps.com. If you want to get traction for your product, advertise in new media, on the edge. I’ve never heard about Square Space anywhere else, but it sponsors a multitude of podcasts, and I feel good about the company, it’s a pioneer.

P.P.P.P.P.P.S. I want to be a pioneer. I want to be on the leading edge. And right now the action is in podcasts. The same way it was with music in the sixties and tech in the last few decades. But this time the emphasis is on art. And art is so much more satisfying than money.

Radiolab

Here’s The Thing With Alec Baldwin

Bret Easton Ellis Podcast

Cheryl Strayed/Steve Almond “Dear Sugar”

Starlee Kine “Mystery Show”

“Serial”

“WTF With Marc Maron”

WTF Episode 604 – Terry Gross

“Freakonomics Radio”

“Savage Lovecast”