Kiss and Sell

This is a bad book.

Stars write tomes that leave the dirt out.

Outsiders write short briefs of sour grapes with the details included.

Unlike the former, Chris Lendt can actually write, but he goes on interminably with details we don’t care about and doesn’t reveal those we do.

This is an old book. Published in 1997. But a reader recommended it, after reading my words about Noel Monk’s Van Halen book.

Needless to say, “Kiss and Tell” is out of print. So I ordered a used copy on Amazon. And two weeks later I got a Spanish language book. But after getting a refund I reordered the right book from a different reseller and it arrived.

I wish I’d never bought it.

Ever since I got a Kindle I finish books. I read the sample chapter, decide whether to buy or not, and if I do, I slog through to the end. Don’t ask me why, it’s my personal achievement in a world where nothing seems to matter. No one can read everything and the older you get the more you wonder where you fit in, what’s your status, do you count, and it’s these little accomplishments that keep you going.

And since I’d gone through all the trouble of actually getting the book, I dove in. But after reading the umpteenth description of what some peripheral character wore to a meeting, I wanted to throw the book against the wall.

So the bottom line is Kiss is not as rich as you think they are, at least not at the time this book was written.

That’s right, Gene Simmons lies all the time. And in the era the band was big, the seventies, there was no internet, no way to correct him.

And after believing their own hype, they were close to broke and had to go on the road to pay their bills.

Now they’re an oldies act playing to nostalgic fans and young ‘uns who want to see what it was all about.

And there you have the paradigm of all the classic acts that still survive.

And they’re dying on a regular basis.

But Paul and Gene were not abusers, barring the Big C, or some other malady, they’ll be able to tour a long while.

So for those who weren’t around the first time, Kiss was an abhorred band that got no respect that ultimately landed a hit, a live take of “Rock and Roll All Nite,” and established a place in the mainstream.

Then Bob Ezrin helped them create their apotheosis, “Destroyer,” and they got an initial victory lap before it all fell apart.

It ends. You think it goes on forever, but you can only be the new thing once. And the audience wants new things. The business people remain, now more than ever, but you’ve got the fame, which you can trade on.

Chris Lendt, the accountant who wrote this book, is an adjunct professor at NYU and a consultant, whatever that means. But Gene and Paul…are still Gene and Paul.

So if you’re looking for bucks, stay on the business side.

If you need the adulation, become a star.

Now the fascinating thing about Kiss is it was not built by the usual suspects. Bill Aucoin was a TV director and Glickman and Marks, the businessmen, were a Wall Streeter and advertising guru respectively. Where else can you go from zero to hero but the music business? Based on pure pluck, intuition.

And the label was run by Neil Bogart, who thought money grew on trees. A hypester from the bubblegum side of the business, Bogart was enthralled by the trappings, until it all caved in, he liked the fame more than the business, and as we’ve established above, you’ve got to choose one or the other.

And by the late seventies, Kiss was drinking their own kool-aid. And even though their over-the-top live show was losing money, they refused to cut back, they needed to be the biggest and the baddest.

But it imploded the band.

Well, first came a lame TV movie.

And then the decision to play to kids. The costumes were now glitzy instead of street, the danger was eviscerated, and the hard core didn’t want to come anymore.

Meanwhile, they couldn’t compete with the likes of Bon Jovi, who used to open for them!

And once you’re past your peak, good luck climbing the mountaintop once again, it’s almost impossible.

So what we learn is Peter and Ace were unreliable, but audience members were attached to them. Beware of kicking out band members, the folks at home don’t know they’re a pain in the ass and can’t play.

Give the people what they want. If you’re selling experimentation, it’s fine to change direction. But if you’re selling meat and potatoes, deliver that. Kiss’s stab at art, “The Elder,” was a failure, it flummoxed its audience.

It’s not gonna go on forever, so watch your pennies.

But no one ever does. They’ve been starving forever. They can’t resist spending. Then they believe their own hype. And most end up back on the street, broke and busted. If you were a good businessman, you wouldn’t be a player, and vice versa.

Beware of living up to your image. Turns out most people don’t’ care, especially today.

And that’s the big takeaway from this book, how different the business is.

You don’t get stiffed, because you play for Live Nation or AEG.

You can play around the world, no problem. When Kiss ultimately goes to Brazil in the eighties, they get the cash up front, but due to a quirk in the law, their equipment is held up and they’ve got to ransom it back for six figures.

You see music is now a mature business. The risks have been squeezed out. Other than the basic risk of supply and demand.

Once upon a time anybody could be a manager and anybody could be a promoter.

Hell, before that anybody could start a label.

But the labels all sold out to majors and today’s top managers are so experienced and we’ve already covered the promoter paradigm.

So what we’ve got is people playing by the rules, and that’s no fun.

But streaming has upset the apple cart, the whole damn internet, and I’m not talking about monetization, that’s old thinking, I’m talking about utilizing the new tools. You can make and distribute for bupkes. You can take chances. And the funny thing is those who do are the biggest winners. Drake doesn’t worry about overloading the audience. Nor does Bieber. As for Chance the Rapper, he doesn’t even have a record deal!
And that’s right, streaming is dominated by hip-hop, because they’re the outsiders, they went where there was opportunity, and the old farts can’t fathom this, they want to go back to the way it once was.

But it never will.

You can’t hype like Kiss, people find out the truth.

And although aged bands can tour to beaucoup bucks, it’s hard for developing acts to do this, you need to make inroads with your records.

And radio means less than ever before, did you read Neil Portnow’s screed? Every day I get pro-radio e-mail, it’s like these lifers are living in an alternative universe.

Kiss found a formula. And drove it into the ground. They wouldn’t take no for an answer. They wanted to be rock stars.

And they succeeded, but the truth is when it was all done all they were left with was their fame. So, if you want cash, go work at the bank, get a degree and climb the corporate ladder.

But people believed in Kiss, they paid attention.

And that’s hard to get, eyeballs.

And they were heroes to zeroes, but even I’ll admit some of those songs were good, in retrospect.

But it was still a crappy band.

But Gene needed to be famous.

He achieved his goal.

Paul too.

Ask yourself what you want in this world.

And if you do it in a different way, in an undermined niche…

You too can succeed.

“KIss and Sell: The Making of a Supergroup”

“Portnow: Artists No Longer Thank Radio”

P.S. If you’re interested in the story of Neil Bogart and Casablanca Records, I recommend the far superior book by Larry Harris:

And Party Every Day: The Inside Story of Casablanca Records

Giles Martin Responds

Re: Sgt. Pepper

Dear Bob,

Thomas told me you were thinking of coming down to the Sgt Pepper playback next week. I’m delighted. I read your post and love your passion.

I hope you realise the remix project came from Apple Corps, not Universal. I was initially against the idea, let’s face it, no one has ever mentioned that Sgt Pepper sounded bad. The difference with the way the Beatles work is that we’re very much behind closed doors. I book the time at Abbey Road, often under a different band name. It’s just myself and Sam Okell (engineer). We use a combination of old and new to mix and it’s only when we feel like we are doing something good that we play it for Paul and Ringo. It’s their call, it’s their music after all.

With the remix we realised that we were on to something good. Something that was missed in the original stereo, as Paul and Ringo told us and my dad had mentioned in the past, something that the mono had that had been taken away by the quick stereo mix that everyone knows.

But in essence this new mix isn’t for y4ou, or for me. It isn’t so the socks and sandals brigade can discuss the fade on Good Morning. It’s about kids putting on one of the greatest records of all time and realising the music is timeless, just there to be enjoyed. Sadly no kids are going to seek out the mono, the record the band mixed. So we made a stereo mix using the same care, attention and process that the band did 50 years ago.

Cynical marketing? I completely understand your point, but from those of us involved in the project all we are trying to do is celebrate the music.

I hope all is well with you and I hope to see you Tuesday.

All the best

Giles

I was wrong…

Yes, you can get SMS, i.e. text messages, on your Mac (and iPad!) via your iPhone.

I heard from many people, and I applaud your diligence and your experience, it takes a village to use a device these days, especially since there’s essentially no tech help (unless you pay for AppleCare, which I do have on my two computers, but I find researching online usually gets me the answer faster, and the low-level people you first get connected to are for bozos, their questions are along the line of “Is it plugged in?,” but I must say, when you get kicked upstairs, the techs are incredible and on the case, they’ll work on the problem, they’ll call you back, and that’s what you’ve got Applecare for, other than the physical breakdown, for the answers to the unanswerable, to you anyway, although oftentimes when you’re flummoxed you find out it’s a glitch.)

ANYWAY, you can get both iMessages and SMS on your computer.

Many people don’t know this (although all the people who e-mailed me do!)

And if you read the following tech note, easily digestible with color, from Apple, it will explain it all.

Set up SMS and MMS messaging

Scroll down to: “Set up SMS and MMS messaging” to enable the SMS forwarding feature.

In other words, I don’t want you to get overwhelmed by a whole page of information, not that it’s incomprehensible, but today with tech when it works it works and we oftentimes don’t like to mess with it.

But ANYWAY, based on my conversations out in the field, it appears that many people do not have the iMessage/text-forwarding feature enabled on their Macs, and once they do, they’ll enter a state of nirvana.

It’s a pain in the ass to type lengthy messages on a device.

But on a regular keyboard?

I’m always astounding people by sending lengthy replies to their iMessages, they’re wowed by how fast I can type, but what they don’t know is that I’m doing it on a full-sized keyboard connected to a computer, not on my iPhone!

1-800-273-8255

Chris Zarou told me he was planning something special.

Taylor Swift is no longer number one. All that hype, that blast making us pay attention, has been eclipsed by a record that’s been in the marketplace since May, given a jolt of jet fuel at the VMAs.

You see we are in the second decade of the twenty first century. Virality on its own doesn’t happen, you need a push. Being great is not good enough, sad to say, there’s just too much clutter in the marketplace.

But you do need to be great.

Now Logic has paid his dues for years.

But nothing blew him up big before this.

That’s one thing you have to know, what you believe will be your one big break usually isn’t.

Only in this case it is.

Which is why it’s key to do multiple things, so you can get lucky.

Hell, the VMAs haven’t mattered since the 2000s went into double digits. A marketing exercise. And then this guy from Maryland cuts through the salesmanship with sincerity, and goes straight to the top of the chart.

And the only chart that matters is Spotify’s, BECAUSE IT’S INSTANT!

That’s where hits live or die. Sales are an interesting metric, but you never know if someone is truly listening. You could sell a bunch of product and find out no one wants to see you. But when people stream your song endlessly, you know there’s passion, there’s demand.

So the song is about suicide. But it’s not a cheap shot, like so much in this world, pulling on heartstrings for dough. “1-800-273-8255” is sincere.

And it’s slowly climbing the radio charts.

Illustrating how messed up radio is. Controlled and slow-moving. What kind of bizarre world do we live in where the most immediate medium is last? Wanna know what’s happening six months ago? Tune in terrestrial radio. The songs have already peaked amongst the cognoscenti, by time it’s on radio all you’ve got is the looky-loos, the casual observers, and that’s not where the money is. And terrestrial is so much about money that it’s lost touch with its customers. Imagine if the charts were fluid and immediate. If hits were gone within two months, six weeks, if they played what people were listening to, then it would still be doomed, but have a fighting chance.

But radio was eclipsed by MTV.

And now the public is in charge. Has been since 1999, and Napster.

And what have we learned?

The music industry always has to catch up with the public, otherwise it’s doomed. Like the movie industry bitching about RottenTomatoes. Let me see, get rid of that site and kids are not gonna text each other at the first screening, saying what’s a hit and a dud? We live in an era of data.

And that’s where Logic’s song is winning.

It’s not about the immediate splash, but continuity, staying power.

Which is why you don’t frontload, you wait for your moment.

As I said, this song came out in May. But it wasn’t a hit until the VMAs.

And that TV slot was not accidental. It was completely planned. That’s what a manager does, that’s the power of a label, you can’t underestimate either, we’ve been hearing for far too long that the majors are history, hogwash!

We live in an era of marketing, it’s the only way to cut through the clutter.

But we get jaded, we don’t want to see the same old movie, literally, with sequels and reboots, we want to see something new. And when we do, we embrace it and tell everybody about it.

This is important, this shows you how the world now works.

That the old farts are in the rearview mirror. Bitching about the tech breakthroughs and the new sound.

No, “1-800-273-8255” is fully listenable, almost subtle in an era where most believe you have to beat people over the head.

When you stand for something, when you have a universal message, oftentimes by making it so personal, you triumph.

No one made Logic do this.

And we’re totally ready for it.

The VMA performance that pushed the track over the top:

The track on Spotify with 1,452,609 daily plays and a cume of 197,336,911:

Everybody – 1-800-273-8255

YouTube, Official Audio:

Logic – 1-800-273-8255 ft. Alessia Cara & Khalid (Official Audio)

YouTube video:

Logic – 1-800-273-8255 ft. Alessia Cara, Khalid