It’s like there are two internets. One of skeptical consumers doing their best to navigate their lives and the other of scumbag providers doing their best to win through subterfuge. Then again, in a world where brands are revered and Volkswagen cheats why do we expect people to bend over backwards for businesses? We can […]

“In the next generation of software, machine learning won’t just be an add-on that improves performance a few percentage points; it will really replace traditional approaches. To give just one example: a decade ago, to launch a digital music service, you probably would have enlisted a handful of elite tastemakers to pick the hottest new […]

How did they get TV so right and music so wrong? Probably because they invented TV in-house, and they bought music from an outside source, and instead of trusting their gut, they deferred to Jimmy and his team, who are so out of it they believe that radio is gonna save the music business, as […]

There are few things as gratifying in this crazy mixed-up world than navigating the digital morass and making things work. Greetings from Colorado, where I’ve been sick as a dog. Antibiotics, do you take them or not? I wish all the people agitating against GMOs and vaccines would refuse to use antibiotics, not because I […]