{"id":3915,"date":"2011-03-08T07:39:00","date_gmt":"2011-03-08T15:39:00","guid":{"rendered":"http:\/\/lefsetz.com\/wordpress\/?p=3915"},"modified":"2011-03-08T07:39:00","modified_gmt":"2011-03-08T15:39:00","slug":"why-apple-wins","status":"publish","type":"post","link":"https:\/\/lefsetz.com\/wordpress\/2011\/03\/08\/why-apple-wins\/","title":{"rendered":"Why Apple Wins"},"content":{"rendered":"<p>I&#8217;m jonesing for an iPhone.\u00c2\u00a0 But as an e-mail addict, I&#8217;m wary.\u00c2\u00a0 And since they&#8217;re gonna come out with a 4G model soon, why should I buy an iPhone now, and be locked into a contract?<\/p>\n<p>So I&#8217;m missing out on the apps.<\/p>\n<p>But I&#8217;ve got great e-mail.<\/p>\n<p>Everybody I know who&#8217;s a road warrior uses a BlackBerry.\u00c2\u00a0 Unless they&#8217;re on an exchange server, whereupon the iPhone works seamlessly. But I depend on my e-mail and everyone complains about it on an iPhone, assuming you&#8217;re getting a couple of hundred e-mails a day and time is of the essence.<\/p>\n<p>For the uninitiated, RIM uses a unique technology, that&#8217;s why their e-mail is so good.<\/p>\n<p>But if only they&#8217;d apply some of this expertise to their OS!<\/p>\n<p>I upgraded my BlackBerry Bold&#8217;s OS.<\/p>\n<p>Didn&#8217;t exactly know I was doing it.\u00c2\u00a0 Just went to sync and I was told there was an upgrade.\u00c2\u00a0 Thought it was an upgrade to the synching software, not the OS of the BlackBerry itself.<\/p>\n<p>But no big deal, we all love incremental advances, RIGHT?<\/p>\n<p>But this was no incremental advance.\u00c2\u00a0 This was a whole new operating system, with a learning curve and imperfections AND WHY DIDN&#8217;T THEY TELL ME?<\/p>\n<p>Now it takes forever to download the update, so don&#8217;t plan on leaving the house, which I was.<\/p>\n<p>And, of course, the process hangs.\u00c2\u00a0 Meaning I&#8217;ve got to force quit the BlackBerry app and then the BlackBerry itself reboots and dies.\u00c2\u00a0 And then I reboot it again.<\/p>\n<p>And it looks totally different.<\/p>\n<p>And it works totally different.<\/p>\n<p>I&#8217;ve got to push a button to see all my icons.<\/p>\n<p>Then again, maybe if I slide left to right I can see all of them or my most used&#8230;\u00c2\u00a0 At this late date, thirty years on, isn&#8217;t an OS supposed to be intuitive?<\/p>\n<p>But the new BlackBerry OS is not.<\/p>\n<p>And it changes my ringtone, I didn&#8217;t even know I was getting a phone call, I didn&#8217;t know it was me.<\/p>\n<p>And you used to press &quot;N&quot; to go to next message and &quot;P&quot; to go to previous.\u00c2\u00a0 Road warriors know this.\u00c2\u00a0 Now those keys still work, but they do the OPPOSITE!<\/p>\n<p>Meanwhile, all the BlackBerry hype is about the PlayBook.\u00c2\u00a0 I don&#8217;t want a damn tablet, I just want a phone that works, that doesn&#8217;t require me to study a manual to figure it out.<\/p>\n<p>Not that the new BlackBerry OS comes with a manual.<\/p>\n<p>And it&#8217;s slower.\u00c2\u00a0 And the type is smaller, so I have to wear my glasses.\u00c2\u00a0 Used to be easy, you just picked a text option, now there are icons, so many of them and so small you just can&#8217;t see.<\/p>\n<p>And don&#8217;t ask me to explain.\u00c2\u00a0 Because I&#8217;m still figuring it out.<\/p>\n<p>And if I&#8217;ve got a problem I call&#8230;who?<\/p>\n<p>Verizon is helpless here.\u00c2\u00a0 They&#8217;re servicing so many phones that the tech help is clueless, they&#8217;re looking up the answer, they don&#8217;t know it.<\/p>\n<p>And there&#8217;s no retail outlet to go to, no Genius Bar.<\/p>\n<p>I mean yesterday I had a computer problem.\u00c2\u00a0 I was restoring from Time Machine and the disk wouldn&#8217;t boot, twice.<\/p>\n<p>But I called AppleCare, which I gladly pay for, and they kicked me up to an advanced tech, since I&#8217;m an advanced user, and we troubleshot the problem and solved it.\u00c2\u00a0 I mean I&#8217;m on the phone theorizing with the tech, whereas there&#8217;s nobody servicing my BlackBerry who even knows the basics!<\/p>\n<p>And this is a problem with Android too.\u00c2\u00a0 Too many interfaces, too many manufacturers and an unpoliced marketplace.\u00c2\u00a0 Windows taught us that worse can win, so I&#8217;m not counting Android out.<\/p>\n<p>But I was never a Windows person and I&#8217;m never gonna be an Android person.\u00c2\u00a0 Because I want a last resort, I want someone who stands behind the product, all of it, who I can speak to, who can solve my problems.\u00c2\u00a0 That&#8217;s one of the reasons I go to the dealer for car repairs, if there&#8217;s a problem there&#8217;s a manufacturer standing behind the work.\u00c2\u00a0 I&#8217;ve gotten reimbursed from the manufacturer a number of times, try getting reimbursed from the independent!<\/p>\n<p>But this isn&#8217;t cars.\u00c2\u00a0 This is phones.\u00c2\u00a0 Then again, I no longer have to know how my automobile works and I shouldn&#8217;t have to get up to speed on the workings of my mobile phone.<\/p>\n<p>I mean how long has Apple been unspooling this movie?\u00c2\u00a0 At least a decade while everybody was watching.<\/p>\n<p>It&#8217;s not about flashy hardware, even though Apple does sell this, it&#8217;s about SOFTWARE!\u00c2\u00a0 It&#8217;s about ease of use, it&#8217;s about elimination of bugs.<\/p>\n<p>I mean the number one thing an adult lacks is time.<\/p>\n<p>Maybe a kid will spend all afternoon figuring out the features and flaws on his mobile, but I&#8217;ve got better things to do.<\/p>\n<p>And so do you.<\/p>\n<p>RIM is toast.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>I&#8217;m jonesing for an iPhone.\u00c2\u00a0 But as an e-mail addict, I&#8217;m wary.\u00c2\u00a0 And since they&#8217;re gonna come out with a 4G model soon, why should I buy an iPhone now, and be locked into a contract? So I&#8217;m missing out on the apps. But I&#8217;ve got great e-mail. Everybody I know who&#8217;s a road warrior [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4],"tags":[],"class_list":["post-3915","post","type-post","status-publish","format-standard","hentry","category-apple"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p96vPs-119","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/posts\/3915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/comments?post=3915"}],"version-history":[{"count":1,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/posts\/3915\/revisions"}],"predecessor-version":[{"id":3916,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/posts\/3915\/revisions\/3916"}],"wp:attachment":[{"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/media?parent=3915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/categories?post=3915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lefsetz.com\/wordpress\/wp-json\/wp\/v2\/tags?post=3915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}