I was out with a friend who owns a restaurant last night.  He told me a customer who has a good experience tells two people. One who has a bad experience tells eight.  In other words, it’s easy to build a bad reputation and much harder to construct a good one.
Speaking of bad reputations, I [...]

They weren’t kidding when Warner Brothers said they couldn’t release audiophile CDs to the general public.  The level is ASTOUNDINGLY low.  I’ve got plenty of power, but I’ve never cranked my computer speakers that loud.  And I’ve got great computer speakers (AUX).  But I wasn’t wowed.
I wanted to write and tell you how fucking great [...]

Next Sunday Bruce Springsteen will perform during halftime at the Super Bowl.  Fans will fawn, the press will recite hosannas, the new album’s sales will spike and tickets will fly.  But will it be a success?
Back in ‘75, when Bruce appeared simultaneously on the covers of both "Time" and "Newsweek", it was seen as a [...]

I was reading in "Advertising Age" that SNL parodied the "Whopper Virgins" commercial.
I’ve never seen it.  Not the original, not the comedic remake.  I could search them out on the Web, but that wasn’t why I was reading this "Advertising Age" article.  What had me Googling was an essay by Scott Perry, in his "New [...]