Archive for 2009/03


Customer Service

I listened to that Zappos presentation online.  Forgetting about the record exec who toured the premises and found out his wife had spent $62,000 on shoes, what struck me is we don’t have people like Tony Hsieh in the music business.  Who in their right mind would want to go to work in the music […]

Robert and Alison Do Battle Of Evermore

There’s a point in this recording where Alison Krauss yelps like she’s having the orgasm of a lifetime!  She digs down deep, into the netherworld of her pudenda, and from down below the feeling courses up her body until she vocalizes in a near-scream akin to having that girl in "Stray Cat Blues" drag her […]

Re-Mellencamp On The Music Business

Reading Mellencamp on the music business is like listening to Fred Silverman or another legendary network programmer lamenting the advent of cable, which decimated dominant television shows from the big three.  Mellencamp wants us all to bury our heads in the sand and jet back to 1972, or at least 1982, when he became a […]

Peakin’ At The Beacon

I was just watching Seth Godin’s presentation at Google: "All Marketers are Liars" He was saying that Napster could have been successful if it launched in a nursing home.  Because it was so good, everybody would tell everybody else about it. That’s how great the original Napster was.  Seth said it only had to reach […]